Terms and conditions regarding the use of our webside:
You are dealing with
The Magic Garden
CVR 28 05 94 85
The Magic Garden Webshop offers downloads of digital content, including audio recordings in formats OGG, WAV and MP3, as well as Internet-based retail sales of physical music products, books, merchandise, tickets and various other products.
1. Withdrawal and Return
You have plenty of time to evaluate your purchase of physical goods (CDs, books, posters, etc.). Within 14 days you can cancel your purchase and return the goods, provided it is done in the same condition as you received it. In the case of sealed items the seal must not be broken. Remember to enclose your receipt / invoice or a copy so you can get all the money for the goods back.
Please note that we do not accept the return of downloadable products.
Delivery time for physical goods is typically 1 to 3 business days for stock items. For non-stock items expect a delivery time of 1 to 3 business days after we receive it. There is always subject to availability and supplier failure.
We send digital products after the transaction is completed in your mail inbox.
3. Personal information
Personal data entered in connection with the purchase of The Magic Garden products is treated in accordance with applicable Danish law. We only store the information necessary to complete your order. The information is used only in connection with the handling / shipping and mail service. We do not have access to your credit card information. We use Paypal.
4. Usage Rules for copyrighted material.
The Magic Garden stresses that music, movies, pictures and books are only available for private non-commercial use. You can store an unlimited amount of copies of the product in any medium, provided that such copies are for personal, non-commercial use. A purchase does therefore not give you the rights to resell, stream or otherwise make the product available to the public. Violation of this provision will be in violation of copyright law. The Magic Garden is not responsible for actions of this nature. It is the customers´ responsibility to ensure that purchased goods from The Magic Garden Webshop are for personal use only.
Violations of copyright may result in replacement claims.
PayPal raises money from your bank account immediately. We make sure to send the goods as soon as possible.
All information about your credit card like number, expiry date and security code is protected, which means that it is encrypted between your internet browser (the cardholder) and the server at Pay Pal. None of the information reaches our office, but is sent directly to PayPal, and therefore we can't re-use the information to charge you, if you decide to place another order.
The Magic Garden bear the risk during shipment to the customer and replace the item if it is damaged, stolen, or the like. If this happens, please contact us immediately, but expect a latency of up to 14 days to await possible returns from Post Denmark (since the typical reason is that the package is not picked up post office In time) as well as the time it takes for the supplier to send a new item.
Note: If the address information is incomplete or with errors (e.g. that part of the name, street number or floor missing) or the item is not picked up at the post office in time and must be resubmitted, the shipping cost again is paid by the customer. If any fault lies with Post Denmark, they will usually refund the shipping cost to the customer if documentation (original packaging) is presented. Please do not send faulty goods to us without contacting us first.
8. Payment Methods
The following credit cards can be used: Visa, Dankort, Eurocard, Mastercard, American Express, Maestro, JCB, UnionPay, Visa Electron and V PAY. When you pay by credit card or Visa / Dankort, simply enter your card number, expiry date and security number when ordering. Credit card specific transaction fees apply.
An acknowledgement of receipt will be sent to your email address immediately after you complete an order. By any exchange or complaint, please attach your receipt / invoice.
10. Questions and Support
To give you the fastest and most efficient service please contact us via email at webshop @ themagicgarden.dk